Jiliko Casino Privacy Policy

This Privacy Policy applies to all visitors and registered members of the Jiliko Casino platform, including anyone who browses the website, creates an account, makes a deposit, places a bet, or interacts with any feature of the service.

By using Jiliko Casino, you acknowledge that you have read and understood this policy. This policy applies to the platform as accessed by players in the Philippines. If you do not agree with how your data is handled as described here, please do not use the platform.

Jiliko Casino collects personal data in two ways — information you provide directly when registering and using the platform, and information generated automatically through your use of the service.

Information you provide directly:

• Full name, date of birth, and gender as provided during registration.
• Email address and mobile number used to set up and verify your account.
• Residential address as required for KYC verification.
• Government-issued ID documents and selfie photos submitted for identity verification.
• Payment account details used for deposits and withdrawals — for example, your GCash-registered number or bank account details. These are used solely for processing transactions in PHP.

Information collected automatically:

• IP address and approximate geolocation to confirm you are accessing from the Philippines.
• Device type, operating system, browser, and screen resolution for platform optimisation.
• Login timestamps, session duration, and activity logs for security and fraud monitoring.
• Gameplay history, betting activity, and transaction records linked to your account.

Your personal information is used only for purposes directly related to operating and improving the Jiliko Casino platform. We do not use your data for purposes unrelated to your account or our service.

Jiliko Casino does not sell your personal data to third parties. We share data only where it is necessary to operate the platform or where we are required to do so by law.

• Payment processors — To complete deposits and withdrawals via Philippine banking channels and e-wallets. Only the minimum data required to process your transaction is shared.
• Identity verification providers — To support KYC compliance. These providers handle document verification and return a pass/fail result to our system.
• Platform infrastructure providers — Cloud hosting, security, and analytics partners who process data on our behalf under confidentiality obligations.
• Regulatory or legal authorities — Where we are required by applicable Philippine laws to disclose information, such as in response to a valid legal request.

Jiliko Casino uses a combination of technical and procedural safeguards to protect your personal information against unauthorised access, loss, or misuse.

• SSL encryption — All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols. This applies to login, deposits, withdrawals, and any data submission.
• OTP verification — Sensitive account actions, including withdrawals, require confirmation via a one-time password sent to your registered mobile number.
• Access controls — Only authorised personnel with a legitimate operational need can access personal account data, and all access is logged.
• Fraud monitoring — Automated systems monitor account activity for patterns consistent with account takeover, fraud, or money laundering and flag unusual behaviour for review.

Jiliko Casino uses cookies and similar tracking technologies to make the platform work correctly and to understand how players use it. Cookies are small text files stored on your device by your browser.

• Essential cookies — Required for core platform functions such as keeping you logged in during a session and processing transactions securely. These cannot be disabled without breaking the platform.
• Analytics cookies — Help us understand which parts of the platform are used most and how players navigate the site, so we can improve the experience.
• Preference cookies — Remember your display or language settings so you do not have to reconfigure them on every visit.

You can manage or disable non-essential cookies through your browser settings. Note that disabling essential cookies will affect platform functionality, including the ability to log in and place bets.

Jiliko Casino keeps your personal data for as long as your account is active and for a reasonable period afterwards as required by operational and legal obligations. The specific retention period depends on the type of data:

• Account registration data and KYC documents are retained for the life of your account and for a period after closure, in line with standard record-keeping requirements.
• Transaction records — including deposits, withdrawals, and bet history — are kept for a period sufficient to support dispute resolution and compliance obligations.
• Communication records with support are retained to provide context for ongoing or future queries.
• Data collected solely for analytics purposes is typically anonymised or deleted on a shorter rolling cycle.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

As a registered player, you have rights over the personal data that Jiliko Casino holds about you. You can exercise these rights by contacting our support team through live chat or email.

The Jiliko Casino platform is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under 21. Age verification is part of the account registration and KYC process, and accounts found to belong to underage users will be closed immediately with any balance forfeited in line with applicable rules.

If you believe that a minor has registered an account or submitted personal data to the platform, please contact support immediately at [email protected] so that we can investigate and act promptly.

Jiliko Casino may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable laws, or improvements in our data practices. When we make changes, the updated policy will be published on this page with a revised date.

For significant changes that materially affect how your data is used, we will make reasonable efforts to notify registered members via their account email or through an in-platform notice. Continued use of the platform after a change has been published constitutes your acceptance of the revised policy.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information is being handled, please reach out to the Jiliko Casino support team:

• Live chat — available 24/7 directly from your account dashboard after logging in.
• Email: [email protected]

We aim to respond to all privacy-related enquiries promptly and to resolve requests within a reasonable timeframe. For data access or deletion requests, you may be asked to verify your identity before we can action the request.